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FAQs - Frequently Asked Questions
 
  • At what time can we check-in and out?
    Check-out: before 11.00 am.
    Check-in: .from 12.30 am.
  • After check-out or before the check-in can we leave our laugage in the hotel? As long as you need
  • Is the price per room/apartment or per person?
    The price is per room.
  • Can we settle the bill on arrival?
    Yes, you can.
  • Which languages are spoken at the reception?
    English and French.
  • How many floors are there in the building and do you have an elevator (lift) in the building?
    We have the rooms at different floors with lift.
  • Are there quiet, private, romantic rooms?
    Our Hotel is very quiet and private.
  • Do the rooms/apartments have a terrace/courtyard?
    No, all the rooms are with courtyard.
  • Do the rooms/apartments have a balcony?
    No, all the rooms are with balcony.
  • Do you have non smoking rooms/apartments?
    Yes, there are non smoking rooms.
  • Is there a TV in the rooms/apartments?
    Yes, with lcd TV.
  • Is there air conditioning in the rooms/apartments? Is there any extra charge for this?
    Yes, there is air conditioning at no extra cost.
  • Do you have an Internet/E-Mail point in the Property?
    Yes, we have an Internet Point Free of charge to use.
  • Is parking or garage available?
    Yes, parking is available at extra cost 5 euro dayli ticket.
  • Where can we rent a car?
    We can reserve your car from the Hotel.
  • How far is Florence, Siena, Pisa from the Property?
    We are in the center 100 meters from the leaning tower Florence at 70 km, Siena at 45 km .
  • Which is the nearest airport?
    "Galileo Galiei" airport in Pisa 2 km.
  • Do you have a pickup or shuttle service from and to the airport?
    Only on request at extra cost.
  • Which is the nearest bus-stop?
    Santa Maria at 50 meters.
  • Which is the nearest railway station?
    At the main railway station.
  • How far away is the beach?
    Access to Beach: 15 km.
  • Is the beach private or public?
    Both, public and private.
  • Are pets welcome?
    Sorry pets are not allowed.
  • Is there a restaurant in the Property?
    Yes, we have a restaurant discounted menu for hotel resident.